Tip Tuesday

10 Tips for Dealing With Difficult People at Work

Difficult coworkers. In every workplace, you will have difficult coworkers. Dealing with difficult coworkers, bosses, customers, clients, and friends is an art worth perfecting. Dealing with difficult situations at work is challenging, yet rewarding. You can increase your skill at dealing with the difficult people who surround you in your work world. These tips will help you in dealing with difficult people at work.

 

1. Rise Above the Fray: Dealing With Difficult People at Work

Difficult people do exist at work. Difficult people come in every variety and no workplace is without them. How difficult a person is for you to deal with depends on your self-esteem, your self-confidence and your professional courage. Dealing with difficult people is easier when the person is just generally obnoxious or when the behavior affects more than one person. Dealing with difficult people is much tougher when they are attacking you or undermining your professional contribution.

2. How to Deal With a Bully at Work

Think you work with a bully? Do you regularly feel intimidated, dread to work anywhere near a particular coworker, or you’re yelled at, insulted, and put down? Does a coworker talk over you at meetings, criticize your performance, or steal credit for your work? If you answer yes to these questions, chances are good that you’re one of 54 million Americans, who have been attacked by a bully at work. Learn about dealing with difficult people at work.

 

3. How to Deal With a Negative Coworker

Some people exude negativity. They don’t like their jobs or they don’t like their company. Their bosses are always jerks and they are always treated unfairly. The company is always going down the tube and customers are worthless. You know these negative Neds and Nellies – every organization has some. Here are tips for dealing with difficult, negative coworkers.

 

4. Overcome Your Fear of Confrontation and Conflict

Meaningful confrontation is never easy but conflict is often necessary if you want to stick up for your rights at work. Whether the confrontation is over shared credit, irritating coworker habits and approaches, or about how to keep a project on track, sometimes you need to hold a confrontation with a coworker. The good news is that while confrontation is almost never your first choice, you can become better and more comfortable with necessary conflict. Find out how dealing with difficult conflicts at work is easier and more positive with these steps.

 

5. Play Well With Others: Develop Effective Work Relationships

You can submarine your job and career by the relationships you form at work. No matter your education, experience, or title, if you can't play well with others, you won't succeed. Effective relationships create success and satisfaction on the job. Learn more about seven effective work relationship musts. Combat dealing with difficult people with these work relationship musts.

 

6. How to Hold a Difficult Conversation 

Have you encountered any of these examples of dealing with difficult people at work? They're just samples of the types of behavior that cry out for responsible feedback. These steps will help you hold difficult conversations when people need professional feedback. Dealing with a difficult conversation can have positive outcomes.

 

7. What Coworker Behavior Drives You Crazy?

Most people have pet peeves about their coworkers. And, why not? Even relatively sane and likeable people do things that can drive their coworkers to distraction. Vote in my poll about what coworker behavior drives you crazy. Share your tips for dealing with difficult coworkers. Or, share your coworker's behavior that lights your fuse.

 

8. Dealing With Difficult Bosses

Nothing is more destructive in the workplace than difficult bosses. Every employee has a series of bosses over their working career. Hopefully, most of your bosses are competent, kind, and even, worthy of your trust and respect. Unfortunately, too often, employees have difficult bosses who impact their desire to engage and contribute at work. Learn how dealing with difficult bosses is a skill you can develop.

9. Team Building With Coworkers

You want to be well known and liked among the people the company regards as super stars, allies who have power and will speak up for you. (In fact, you can achieve job security if you are viewed as a super star.) Building alliances at work is smart, effective for developing positive coworker relationships, and crucial for dealing with difficult or destructive coworker behavior in the workplace.

 

10. How to Manage Gossip

Gossip is rampant in most workplaces. Sometimes, it seems as if people have nothing better to do than gossip about each other. They gossip about the company, their coworkers, and their managers. They frequently take a partial truth and turn it into a whole speculative truth. Dealing with difficult situations involving gossip occurs in every workplace. Find out how dealing with difficult gossip is a must-do and a can-do. Obliterate gossip from your work place.

 

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Top Job Thursday

The employee benefits of working retail

If you believe Clerks, working in retail's a dead end, a job you'd use to pay the bills while focusing on more pressing priorities. (In Dante and Randall's case, those priorities likely meant being charming layabouts.) But in the years since Kevin Smith made his signature film—and stopped working at a convenience store—something in the retail industry changed. Namely, it became a massive force.
Now, retail's one of Canada's growth industries—between 2001 and 2011, it grew 31.2 per cent, and last year, it was a $76.8 billion industry. It is, like oil and gas, one of Canada's most profitable sectors. Dead-end? Hardly.

Accordingly, working in retail has become a long-term career option—and, unlike other industries, which have slashed employee benefits, pension and job security, some of Canada's best retailers are actually adding benefits. Which means that if you want eye- and dental-care, you might be better served working for Apple than working a rando admin job on Bay Street. Things done changed, right?

So, if it's benefits ye seek, we've done the research for you. Here are some of the benefits some of Canada's top retailers offer:


APPLE CANADA
Yeah, their employees are known for being cultish. Sure, working here might completely iEquip your iLifestyle with iEverything. (A good thing, depending on who you are.) But the love Apple employees give their employer is well-earned—and their benefits package is excellent.
It begins with health and life insurance. Then, there's long-term disability coverage, vision care, tuition assistance, financial education seminars, a 401k plan, stock options and… yes, even a bad-ass employee discount—which currently, gets workers 25 per cent off all products. If you've recently begun working for Apple, that probationary period can't end soon enough.


STARBUCKS CANADA
The Seattle-based coffee giant has, in many ways, been a trailblazer in the benefits game—and it's not surprising that its employees elect to stay with the company. First, they've developed the Total Pay package, which pays you at market value according to your skills, ensuring you get paid your worth.
But then, the benefits kick in. There's bonuses, which reward certain business goals, health coverage, income protection, tuition reimbursement, employee assistance, adoption assistance, stock options and access to Starbucks freaking 401k savings plan. That, and you get a pound of coffee a week, just in case you weren't already addicted to the stuff. Read more about their bennies package here.


THE HOME DEPOT CANADA
Unleash the inner Mike Holmes. If you're handy, or have a passion about home improvement, there's few better places to work than Home Depot. Because, along with working an excellent retail position, their benefits could compete with an office job's any day.
Like what? Well, even their part-time employees receive dental, vision and life insurance. But full-timers get medical benefits, disability and life insurance, a 401k, stock options and group benefits, such as legal services, auto insurance and even vet insurance. Your cat will thank you later.


CHAPTERS-INDIGO
As one employee writes on theglassdoor.com, working here is "one of the best low-stress retail jobs out there." Sounds like our bag. But the perks don't stop there.
First, dental and health benefits are provided to all employees, whether full- or part-time. Then, the company will match RRSP/RDSP contributions, which'll simultaneously give you a tax break and help you save for the future. And then, there's the discounts: There's tuition reimbursement, employee referral benefits, and book borrowing. That way, you won't have to purchase 50 Shades of Grey proper.


THE SOURCE
Benefits? The Source has 'em. Along with excellent earning potential, they also provide tuition reimbursement for to-be students, company-matched RSPs, and employee assistance programs. Good stuff.


BEST BUY-FUTURE SHOP
Fun fact: Best Buy employee in Alberta and B.C. qualify for laser eye surgery discounts. But beyond that, the mega electronics retailer offers much more, including extended health and dental coverage, long-term disability insurance, a health spending account, stock plans and RRSP contributions. Add on access to all the gadgets you'd ever need, and there's really no reason to not continue a career with Best Buy.

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