Friday, April 15, 2011
Freelance Friday
Recognizing Trouble clients
Not all clients are the same, and with experience you will find you become adept at recognizing clients who may be troublesome later on down the track. Here are a few potential tell-tale signs
1.Clients who are overly protective of themselves.
Sometimes you will get clients who ask you to sign lots of legal documents, such as non-disclosure agreements; terms of supply agreements; contracts and so on. Generally speaking these are not a bad idea with a lot of careful reading that is; however over time it has been my experience that clients who are worried about being ripped off tend to start thinking they are being ripped off.
2.Clients who ask a lot of questions about whether they will need to pay for things if they don’t like them.
This happens a lot in the design business, a client will say something like “What happens if I don’t like the logo designs you do, do I still need to pay for them?” This shows the client does not value your time, does not trust your service, and almost always means they will be hard to deal with.
3.Clients who say they just had a very bad experience with the last writer/developer/designer.
Sometimes they really have had a bad contractor, however sometimes they were the problem themselves. This is a bit like people who seem to always have bad relationships; when you look carefully often the common factor in all their relationships is them.
Paying attention for these and other warning signs may help you to protect yourself against trouble in the future.
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